HELP - The site is designed to be user friendly. But, if help is needed:
SPECIFIC HELP TOPICS:
* - indicates the "click it!" Help Topic is available without logon
- * Site access is available only to identified, registered residents. Usually, registration occurs as part of closing on your home. If you have not received your logon credentials within about two weeks of closing and need help registering manually.
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GENERAL HELP GUIDANCE:
- Use the website Contact Us feature and select the appropriate addressee from the 'Send To' options.
- Response may be slower but would be sent directly to your e-mail address.
- The Site Search feature could also provide helpful direction.
- For larger problems or more involved issues, consult the Message Board's Website & Personal Technology Help section.
- Chances are that other residents need help on this same topic and can benefit from reading about your situation and the replies to your post.
- All website volunteers and residents have access to the Message Board, which means you may get quicker -- and more -- responses. You'll be tapping into a larger knowledge base.
WEBSITE POLICIES: